PAYMENT TERMS & CONDITIONS
Effective Date: May 1, 2025
BOOKINGS
INDIVIDUAL BOOKINGS (FIT)
- A 30% deposit is required at time of booking to confirm cabin(s).
- Full payment is due 60 days prior to embarkation date.
GROUPS & CHARTERS
- A 20% deposit is required at time of booking to confirm cabin(s).
- A 50% deposit is required 180 days prior to embarkation date.
- Full payment is due 60 days prior to embarkation date.
CANCELLATIONS
STANDARD
- 10% cancellation fee if canceled 150 days or more prior to the embarkation date.
- 30% cancellation fee if canceled between 149 and 60 days prior to embarkation date.
- 100% cancellation fee if canceled 50 days or fewer prior to embarkation date.
GROUPS & CHARTERS
- 10% cancellation fee if canceled after the reservation is secured with a payment.
- 30% cancellation fee if canceled between 149 and 60 days prior to embarkation date.
- 100% cancellation fee if canceled 59 days or fewer prior to embarkation date.
Policy Updates
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site means you accept any changes.
Contact Us
For any questions about our booking or cancellation policy, please contact
Email: dive@lotusliveaboards.com
Office Address: Lotus Liveaboards Indonesia, Jl. Soekarno Hatta, Labuan Bajo, Kec. Komodo, Kabupaten Manggarai Barat, Nusa Tenggara Tim. 86754, Indonesia